Adelaide Storefront & Distribution Centre | Express My Lingerie

WE ARE OPEN & SHIPPING DAILY! Just a Few Non-Contact Changes Due to COVID-19 - Read More

Designer Brand Lingerie & Adult Fantasy Costumes | Looking for discounts? See Special Offers.Questions? Phone Orders: 08 8182 6595

Storefront & Distribution Centre

Please Note - Our Storefront located at 25 Fenden Rd, Salisbury Plain will not be available for 'in-store shopping' until further notice. 

Online Store Still Open for Orders

Our online store is open 24/7 for customers wishing to place orders. These orders will still be shipped each business day if placed before 4pm Adelaide time, while Australia Post and Star Track couriers are still operating.

Customer Support Still Operational

We have staff who will continue to work from home. A member of our customer service team will still be available via email or our online live chat to assist you with any questions or queries. Please use email, online chat or our online contact form to contact our customer service staff.

Walk-In Store & Click and Collect Orders

Unfortunately, our shop front will not be open to the public until further notice however, local customers are still able to place Click and Collect orders. Please note that all Click and Collect orders MUST be paid online as our store front will not be accessible to customers to make payments in-store. See Below for Click & Collect Details.

How to Pick Up your Click and Collect Order:

Click and Collect orders can be collected from our location at 25 Fenden Rd, Salisbury Plain, South Australia, between 3pm – 4pm Monday to Friday, and between 2pm – 3pm Saturday.

Our offices will not be staffed outside of these hours, so please ensure you attend during these times only for collection of orderes.

  • The shop door will be locked. Please proceed next door to Heaven Costumes and press the doorbell to alert our staff member of your presence outside.
  • The staff member will open the door to ask for your name or your order number. Please remain outside and maintain a minimum distance of 1.5m between yourself and the staff member.
  • The staff member will then retrieve your order, place it outside the shop door in the basket provided, and close the door.
  • You may then pick up your order and take it with you!
  • Please do not enter the premises at any stage.

Rest assured that our staff have been trained in the current social distancing and hygiene Government recommendations, and that all products you receive have been handled in the recommended safe manner.

Returns & Exchanges

Please note that we are currently not accepting any refunds or exchanges to minimise the exposure and transmission of COVID-19, so please choose your items carefully.

Please do not send any return parcels to us, as our location will not be staffed to accept deliveries. Any unauthorised returns will be returned to sender.

We apologise for any inconvenience this may cause but thank you in advance for your understanding and continued support.

It's Business as Usual for everything else! All other orders placed online will be dispatched and shipped as usual!

Express My Lingerie is an online lingerie store based in Adelaide, South Australia, offering sales direct to the public from our distribution centre.

We operate from our offices and distribution centre located in Salisbury Plain, where all our beautiful women’s lingerie and men’s lingerie plus intimate apparel and accessories are stocked right here in our warehouse.

Lingerie orders can be shipped out to our customers or picked up from our distribution centre. Orders which are placed before 3pm Adelaide time, are guaranteed to be posted the same day and are shipped either via standard or express shipping depending on your selection during checkout.

If choosing express shipping, the following link can be checked to see if your destination postcode is within Australia Post’s overnight delivery network:

Next Day Delivery Network

Delivery for standard shipping will take 2-6 business days.

Lingerie orders can be shipped all over Australia (including PO Boxes). Our customers can place orders which require shipping online through our website or over the phone with the help of our friendly customer service staff.

For customers living locally in Adelaide or travelling in our direction, Express My Lingerie is essentially then an online virtual store, meaning you can browse our sexy lingerie products on our website, either from the comfort of your own home or also here in our office using our customer computers.

As all of our products are available right here in our distribution centre, you never have to wait for your lingerie order! Everything you can purchase through the website can also be purchased and taken with you right away at our physical location and storefront.

Lingerie orders can be placed in a number of ways. You can browse and place your order online then select to ‘pick up from warehouse’ when you get to the checkout section. As soon as you have proceeded with placing an order this way, you are more than welcome to come and collect your order from our distribution centre at your earliest convenience.

Our customers are also more than welcome to place orders over the phone on 8182 6595. This is often convenient if you have some questions about products you would like to ask prior to going ahead with an order. Our friendly customer service staff will then place your order for you which you may collect at your earliest convenience.

We also encourage customers to come and visit us at our storefront and distribution centre! We have customer computers set up where you can browse our products online, ask any questions you may have while you’re here, and we can also bring items out from our warehouse area for you to see in person before making a purchase.

Unfortunately, as we are an office space and distribution centre, we do not currently have change room facilities however, we will always immediately help customers by quickly fetching products they are interested in to get ideas on sizing etc. At this point, our friendly staff can again assist you in making a purchase and taking your lingerie home with you straight away.