Shipping to international destinations has been impacted due to the Covid-19 pandemic. Please refer to Government and Country restrictions, including flight restrictions which may impact delivery of your international order.
Please note that if you choose to place an international order at this time, it will still be dispatched as per our policies. By proceeding with an international order at this time, the customer accepts all responsibility for any delays and Express My Lingerie will not be held responsible for any delays or refund any postage charges. Please also note, we are currently not accepting returns or exchanges due to Covid-19 to reduce exposure and transmission to the public, so please choose your items carefully.
Any unauthorised return parcels will be returned to sender.
We apologise for any inconvenience but thank you in advance for your understanding and support.
Everybody, all over the world, deserves to lavish themselves with beautiful or sexy lingerie for both women and men. At Express My Lingerie we can post our adult lingerie and lingerie accessories to all International destinations however, we may encounter instances which would require us to ask our customers for further proof of identification before we can accept and ship out an order.
If such a circumstance were to arise, we would contact you (our customer) as soon as we can via email to discuss your options with you, to do what we can to still enable a smooth transaction for you and to ensure we provide you (our customer!) with a hassle free outcome in the purchasing of our lingerie products. We are pleased to say that situations such as the above, do not occur very often! If the necessity arises, we will instigate any communication with you to make clear any additional processes we require, at our own discretion.
At Express My Lingerie we offer a number of different International shipping services of which all, or only some will be available to selected destinations. The various shipping options are outlined below and will be displayed for you during checkout once your destination country has been entered. Our International shipping rates are very competitive and reasonable. Our International customers are not required by Australian Law to pay GST (Goods and Services Tax) which makes our prices even more user friendly!! All of our advertised pricing includes 10% GST therefore; our International customers will receive an automated reduction on their entire order including shipping costs of 10%. This total price reduction is calculated automatically at the checkout, before any payments are finalised!
At Express My Lingerie we send our International orders via Australia Post, who offer a number of different International shipping services for you to choose from however, not all services are available to all destinations. Once your address shipping details have been entered at the checkout page, our automatically generated system will display for you the shipping options available to your country, including the prices relevant to each. You will then be able to select the method which most suits your needs, which will usually depend on the speed with which you would like your lingerie delivered!
If at any stage any issues or questions arise in relation to International postage options or charges, we encourage our customers to contact us via email at firstname.lastname@example.org and we will do our very best to answer any questions or resolve any problems.
Available International Shipping Options
Charges for International shipping options mentioned below will differ depending on which option you select at checkout and the destination for your lingerie order. International postage costs are determined and calculated by Australia Post according to the weight of the parcel plus the destination country. Please be aware that Australia Post has pre-determined parcel weight ranges, it is these weight ranges upon which postage costs are calculated to International destinations.
Express Courier International:
This shipping option is reliable, trackable and the most cost effective if your order is required fast! Parcels arriving with this shipping method will require a signature on delivery. Delivery usually takes 2-4 working days.
Express Post International:
This shipping option is trackable, parcels receive priority handling with Australia Post and a signature on delivery is required. Delivery usually takes 3-7 working days.
Insurance (Extra Cover):
The two Express International shipping options mentioned above may be available at checkout with the added option of Insurance (extra cover) for an extra cost. This insurance will cover customers against theft, damage or loss. The extra cover will also provide proof of posting, a signature on delivery, and secure handling.
Registered Post International:
This shipping option is a standard delivery service. Proof of posting is provided and a signature is required upon delivery. Delivery times will vary between between 5 – 21 working days.
*Please be aware that we cannot control any duties or delays imposed by your country's customs department*