COVID-19 Express My Lingerie Operations Update
COVID-19 – Express My Lingerie Operations Update
15th April Update - We're Still Open!!
Express My Lingerie has resumed servicing walk-in customers in our shop front located at 25 Fenden Rd, Salisbury Plain, South Australia. We are open to the public Monday to Friday 9am - 5pm, and Saturdays 10am - 3pm.
All necessary social distancing is being observed, with a maximum of 2 customers able to shop in-store at any given time. Customers will be welcomed on a 'one out, one in' basis. Please observe the directions given in-store when entering.
In the event that you are required to wait, please feel free to browse our website using your mobile devices in the interim.
All surfaces will be sanitised in between each customer and all staff are adhering to self-sanitisation and distancing rules to keep everyone safe..... but still able to shop for your lingerie and adult products!
Click and Collect orders can also be picked up during the above mentioned business hours.
Online Store Still Open for Orders
Our online store will still be open 24/7 for customers wishing to place orders. These orders will still be shipped each business day while Australia Post and Star Track couriers are still operating.
Customer Service Support Still Operational
We have minimal staff who will continue to work from their homes. This means that a member of our customer service team will still be available via email or our online live chat to assist you with any questions or queries. Please use email, online chat or our online contact form to contact our customer service staff.
Returns & Exchanges
Please note that we are temporarily not accepting any refunds or exchanges to minimise the exposure to COVID-19, so please choose your items carefully.
Please do not send any return parcels to us, as our location will not be staffed to accept deliveries.
We apologise for any inconvenience this may cause but thank you in advance for your understanding and continued support.
Keep on Rockin’!
In the meantime, please continue to support all Australian small businesses the best you can…… not just us….. all of them! In doing so you are positively impacting their survival so they can keep people employed and ultimately continue to run businesses that you all love!
We wish all our valued customers the best in safety and health and look forward to supplying you with all the best products for your celebratory events at the other side of this whirlwind!